Data privacy

We at KROHNE want you to know that we care about your privacy. We want you to know exactly how we use the information you provide to us in the course of using our Website. By accessing and using our Website, you agree to be bound by the terms of this Privacy Notice and the terms of our Internet Disclaimer and Statement. If you are not willing to agree to these terms, please do not use our Website.

You are not required to provide any personal information in order to visit our Website or to obtain the information that is freely available to all visitors. However, in order to fully utilize our services – i.e., to send us a request via the contact form, you need to fill in personal data.

Except as otherwise stated herein, we do not provide that information to third parties.

We are committed to maintaining the trust of our users. If you have any questions or concerns about the privacy or security of any information that you have provided, please do not hesitate to contact us.

Handling of Information

KROHNE retain and store all information you voluntarily transmit to us when using our Website (“User Information”). You are, of course, free not to provide any of the information that you are prompted to provide when utilising particular features of our Website, but you should bear in mind that your failure to provide us with certain information may affect your ability to use such features, e.g. the use of the contact form or the whitepaper download.

We use the User Information for purposes such as servicing your orders, responding to your questions and requests, and improving and personalising our communications with you. Except as stated below, we do not sell or otherwise distribute or transfer to any third parties any User Information and we keep all User Information in confidence.

In order to optimise our services for you however, we reserve the right to share your User Information with our subsidiaries and affiliates and any other persons or entities to whom we must provide your User Information in order to comply with applicable law.

Cookies

The internet pages partly use so-called cookies. Cookies do not harm your computer and do not contain viruses. Cookies serve to make our offer more user-friendly, effective and secure. Cookies are small text files that are stored on your computer and stored by your browser. Most of the cookies we use are so-called “session cookies”. They are automatically deleted after your visit. Other cookies remain stored on your device until you delete them. These cookies allow us to recognize your browser the next time you visit our website. You can set your browser so that you are informed about the setting of cookies and allow cookies only in individual cases, the acceptance of cookies for certain cases or generally exclude and enable the automatic deletion of cookies when closing the browser. Disabling cookies may limit the functionality of this website.

Users analysis on the website with Matomo

This website uses Matomo, an open source software for statistical analysis of visitors on the website. Matomo uses so-called “Cookies”, text files, that are stored on your computer, to help analyse how users use the website. The “session cookies” used are text files that are temporarily stored on your computer. Once the browser is closed, they will be deleted again. The information generated by the cookie about your use of our website is stored on a server at Düsseldorf, Germany. Collected data about user behavior on our website will not be disclosed to third parties and are used to identify and improve relevant content of our website.

The IP address is anonymised immediately after processing and before storage.

etracker

KROHNE uses the services of etracker GmbH, Hamburg, Germany (www.etracker.com) to analyse usage data. Here, cookies are used which enable the statistical analysis of the use of this website by its visitors as well as the display of usage-relevant content or advertising. Cookies are small text files that are stored by the Internet browser on the user’s device. etracker cookies do not contain any information that could identify a user.

The data generated with etracker is processed and stored by etracker solely in Germany by commission of the provider of this website and is thus subject to strict German and European data protection laws and standards.In this regard, etracker was checked, certified and awarded with the ePrivacyseal data protection seal of approval.

The data is processed on the legal basis of Art. 6 Section 1 lit f (legitimate interest) of the EU General Data Protection Regulation (GDPR).Our legitimate interest is the optimization of our online offer and our website. As the privacy of our visitors is very important to us, etracker anonymizes the IP address as early as possible and converts login or device IDs into a unique key with which, however,no connection to any specific person can be made with. etracker does not use it for any other purpose, combine it with other data or pass it on to third parties.

You can object to the outlined data processing at any time provided it is related to your person. Your objection has no detrimental consequences for you.

You have been excluded from counting.

Further information on data protection with etracker can be found here.

Advertising and conversion cookies

Advertising and conversion cookies are used to make on other sites outside our offer advertising more relevant for you, e.g. based on your interests. Also, this prevents that the same advertisements are displayed again to you. With these cookies, we can also measure the effectiveness of our advertising campaigns based on anonymous and pseudonymous user profiles and understand how users interact with our advertisements and what actions the users have implemented after interacting with the respective advertising material (so-called “conversion”):

This website uses Google AdWords. AdWords is an online advertising program of Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, United States (“Google”). As part of Google AdWords, we use the so-called conversion tracking. When you click on an ad served by Google, a conversion tracking cookie is set. Cookies are small text files that the Internet browser stores on the user’s computer. These cookies lose their validity after 30 days and are not used for the personal identification of the users. If the user visits certain pages of this website and the cookie has not expired yet, Google and we can recognize that the user clicked on the ad and was redirected to this page.
Google Adwords Conversion Tracking: Within the Google AdWords service, we use the conversion tracking function as well. A “conversion” is a specific action of the user (e.g. ordering a newsletter, registering on the site), e.g. when you click on an ad we have placed (on Google itself, so-called “Google Ads”, or on other sites within the Google Display Network). The information that is collected using the conversion cookie is used to create conversion statistics for AdWords customers. You can disable interest-based ads on Google as well as interest-based Google ads on the web (within the Google Display Network) in your browser by clicking the “Off” button under https://adssettings.google.com, or deactivating at http://www.aboutads.info/choices. For more information on your Google’s setting options and privacy, visit https://www.google.com/intl/en/policies/privacy/?fg=1 and http://www.google.com/privacy/ads/
The storage of “conversion cookies” is based on Art. 6 para. 1 lit. of GDPR. The website operator has a legitimate interest in analysing user behavior in order to optimise both its website and its advertising.
Google (re)marketing services: For the purposes of our legitimate interests (i.e. our interest in analyzing, optimizing and running our Websites in a commercially viable manner within the meaning of Art. 6 (1) f. of the GDPR), we use the marketing and remarketing services (hereinafter referred to as “Google marketing services”) provided by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA, (“Google”).Google is certified under the Privacy Shield framework which offers a guarantee of compliance with European data protection legislation (https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI&status=Active).
Google marketing services enable us to display ads for and on our website in a more targeted fashion, helping us to only show ads to Users that are potentially of interest to them. The method we use, known as remarketing, involves, for example, showing Users ads for products in which they have already shown an interest on other websites.

For this purpose, our Websites – and other websites on which Google marketing services are active – contain a snippet of code, which is executed directly by Google. This integrates what are known as (re)marketing tags in the website (invisible image files or code, also known as web beacons). With the help of these tags, an individual cookie, i.e. a small file, is saved on the User’s device (comparable technologies may also be used instead). These cookies may be set from a few different domains, including google.com, invitemedia.com, admeld.com, googlesyndication.com and googleadservices.com.

This file notes which sites the User visits, which content interests the User, and which offers he or she clicked, as well as technical information on the browser and operating system, referring websites, visit duration and other data on the use of the Websites.

The User’s IP address is also recorded, though we wish to make it clear that, within the context of Google Analytics, the IP address is truncated within European Union Member States and in other countries that are party to the Agreement on the European Economic Area. Only in exceptional cases is the full IP address transferred to the US-based Google server and truncated there.

The IP address is not merged with User data within other Google offerings or services. The information referred to above may also be linked to comparable information from other sources. If the User subsequently visits other websites, they may be presented with ads tailored to them according to their interests.

User data is processed in a pseudonymized manner within the context of Google marketing services, i.e. Google does not store and process details such as the name or email address of the User, but instead processes the relevant data within pseudonymized usage profiles based on cookies. This means that, from Google’s perspective, the ads are not managed for and displayed to a named or otherwise identifiable person, but rather for and to the cookie holder, regardless of who this cookie holder is. That is not, however, the case if a User has expressly granted Google permission to process their data in a non-pseudonymized manner.

Information collected on Users by Google marketing services is transmitted to Google and stored on Google’s servers in the USA.
Linked In Conversion Tracking: On our website, we use the analysis and conversion tracking technology of the LinkedIn platform. This LinkedIn technology allows you to view more relevant ads based on your interests. We also provide LinkedIn with aggregated and anonymous reporting of ad activities and information about how you interact with our website. For more information on LinkedIn privacy, please visit https://www.linkedin.com/legal/privacy-policy#choices-oblig. You can disregard the analysis of your usage behavior by LinkedIn as well as the display of interest-based recommendations (“opt-out”): Click the “Reject on LinkedIn button” (for LinkedIn members) or Reject (for other users) at the following link: https://www.linkedin.com/psettings/guest-controls/retargeting-opt-out.

Contact form

If you send us inquiries via the contact form, your details from the inquiry form, including the contact details you provided there, will be stored in order to process the request and in case of follow-up questions. We will not share this information without your consent.

SSL encryption

This site uses SSL encryption for security reasons and to protect the transmission of sensitive content, such as the requests you send to us as the site operator. You can recognize an encrypted connection by changing the address line of the browser from “http: //” to “https: //” and the lock symbol in your browser line. If SSL encryption is enabled, the data you submit to us can not be read by third parties.

Right of information, deletion, blocking

At any time you have the right to free information about your stored personal data, their origin and recipient and the purpose of the data processing and a right to correct, block or delete this data. For further information on personal data you can contact us at any time at the address given in the imprint.

By using this site you consent to the processing of the data in the matter described above, and only for the purposes set out above.

Modifications to Privacy Notice

We reserve the right to modify this Privacy Notice and our Internet Disclaimer and Statement at any time. You should check this Privacy Notice and our Internet Disclaimer and Statement periodically for changes. If at any time you choose not to accept these terms and conditions, please do not continue to use our Website.

By using this site you consent to the processing of the data in the matter described above, and only for the purposes set out above.

KROHNE Messtechnik GmbH
Ludwig-Krohne-Str. 5
47058 Duisburg
Germany

Tel.: +49 203 301 0
Fax: +49 203 301 10 389
E-Mail: info.de@krohne.com
Internet: http://www.krohne.com